md444 Privacy Policy
Protecting your personal information at md444 is our highest priority. This policy provides a full description of how we collect, store, and use your information.
This Privacy Policy ("Policy") applies to the md444 platform and all its services. By using the md444 website or completing registration, you are considered to have accepted all terms of this policy. We respect your personal privacy and are committed to ensuring the security of your information.
This policy has been prepared in compliance with applicable data protection laws and regulations of Bangladesh. Our platform operates exclusively for individuals aged 21 or older. Registration and use of services by minors is strictly prohibited.
If any changes are made to this policy, we will publish a notice on the platform and update the "Last updated" date. For major changes, you will also be notified at your registered email.
Information We Collect
For the purpose of registration and providing services at md444, we collect certain necessary personal information. A detailed description of the information collected is provided below.
1.1 Information Provided Directly
- Full name and date of birth (required for age verification)
- Valid email address (for account communication and security)
- Mobile number (for identity verification and transaction confirmation)
- Banking and payment information: bKash, Nagad, Rocket, Upay account details
- National ID card or passport number (required for KYC verification)
- Address (where applicable)
1.2 Automatically Collected Information
- IP address and device identifier information
- Browser type and operating system information
- Time, date, and pattern of website access
- Information collected through cookies and similar tracking technologies
- Gaming activity, betting history, and transaction records
- Log files and session information
Purpose of Data Use
Collected information is used only for the specific purposes listed below. md444 never uses your information for unnecessary purposes.
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Account Management: For managing registration, login, account verification, and password recovery processes
- To complete KYC (Know Your Customer) verification
- For age verification and identity confirmation
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Financial Transactions: For accepting deposits, processing withdrawals, and providing bonuses
- To complete transactions through bKash, Nagad, Rocket, and Upay
- For fraud prevention and monitoring of suspicious activity
- Customer Support: For providing assistance via live chat and email
- Legal Obligations: To comply with applicable laws, regulations, and regulatory directives
- Security: To ensure account protection, fraud detection, and platform security
- Service Improvement: To analyze user experience and improve the quality of services
- Responsible Gaming: To identify unusual gaming behavior and provide support
Data Sharing and Disclosure
md444 does not sell or rent your personal information to third parties. However, information may be shared in a limited way in the specific circumstances below.
- Service Provider Partners: With trusted third parties for payment processing, technical support, and security verification, who are bound by strict confidentiality agreements
- Legal Requirements: In response to court orders, government directives, or legitimate requests from law enforcement agencies
- Fraud Prevention: Providing information to relevant authorities to prevent financial crime (only within the scope of the law)
- Business Transfer: In the event of a merger or acquisition, where the acquirer will be obligated to follow the same privacy policy
When sharing information with third parties, we always provide only the minimum necessary information and ensure they comply with strict privacy standards.
Cookies and Tracking Technologies
The md444 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help us improve the quality of our services.
4.1 Types of Cookies
- Essential Cookies: For the basic functionality of the website, such as managing login sessions — these cannot be disabled
- Functionality Cookies: To remember your preferences and settings (such as language selection)
- Analytics Cookies: For monitoring site usage and improving services — you can disable these
- Security Cookies: For fraud detection and account protection
You can control most cookies by changing your browser settings. However, disabling essential cookies may limit some features of the platform.
Data Storage and Security
To ensure the security of your personal information, md444 has adopted industry-standard technical and organizational measures.
5.1 Security Measures
- Data transfer secured through SSL encryption technology
- Account data stored in encrypted databases
- Strict access controls — only authorized personnel have access to data
- Regular security audits and vulnerability assessments are conducted
- Two-Factor Authentication is available
- Immediate account alert system for suspicious activity
5.2 Data Retention Period
Data is retained while your account is active. Even after account closure, certain data may be retained for a specific period for legal obligations and fraud prevention. Once the retention period ends, data is securely deleted or anonymized.
Your Rights
You have certain important rights regarding your personal information. md444 respects these rights and endeavors to respond within a reasonable timeframe.
- Right of Access: The right to know what information is held about you and to receive a copy
- Right to Rectification: The right to request correction of inaccurate or incomplete information
- Right to Erasure: The right to request deletion of your information in certain circumstances (where no legal obligation exists)
- Right to Restrict Processing: The right to request restriction of processing of your information in certain circumstances
- Right to Object: The right to opt out of marketing communications and to object to certain processing
- Data Portability: The right to receive your information in a structured, commonly readable format
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We will respond within 30 working days.
Third-Party Links and Services
The md444 platform may include links to third-party websites. We are not responsible for the privacy policies or practices of these external sites.
Our payment partners — bKash, Nagad, Rocket, Upay — follow their own privacy policies. During the payment process, the terms and conditions of the applicable payment provider will apply.
Game software providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others) may have access to certain information for the purpose of operating their games, governed by agreements entered into with us.
Protection of Minors
md444 strictly follows a policy of 21 years of age or older. We do not intentionally collect or store any information from minors.
- Age verification is mandatory at the time of registration
- In cases of suspicion, KYC verification is carried out using a government-issued ID
- If identified as a minor, the account will be immediately suspended and deposited funds will be returned
- Parents who suspect their child is using this platform are requested to contact us immediately
Responsible Gaming and Data Protection
As part of responsible gaming, we monitor your gaming behavior. The purpose of this monitoring is to protect you from problematic gaming, not to sell information to third parties.
If you wish to limit your gaming activity, take a break, or self-exclude, you can find detailed information on our Responsible Gaming page or contact us via 24/7 live chat.
Once a self-exclusion or self-restriction request is activated, your account will be managed accordingly and the related information will be processed securely.
Policy Changes
md444 periodically reviews this privacy policy and updates it as needed. Depending on the nature of the change, we will notify you in the following ways.
- Minor Changes: The policy publication date on the website will be updated
- Moderate Changes: A notice will be published on the main page of the site
- Major Changes: A direct notification will be sent to your registered email
Continued use of the platform after changes will be considered acceptance of the updated policy. If you do not agree to the changes, you may request to close your account.
Privacy-Related Questions
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us.
Email Address
Live Chat Support
24/7 in Bengali — instant response
Response Time
Email reply within a maximum of 30 working days
For more information, please visit our Terms and Conditions and Responsible Gaming pages.